A bespoke diary and case management web app for The Barrister Group

The Barrister Group, formerly Clerksroom, is a UK-based legal firm that supports hundreds of barristers handling diary bookings, case allocations, financial reporting, and compliance for solicitors and public-access clients.

Work this project included

The Challenge

By 2017, The Barrister Group had outgrown their off-the-shelf case management system. As is often the case with one-size-fits-all software, it was bloated with irrelevant features, slow to use, and poorly aligned with their real-world needs.

Diary coordination was cumbersome, invoicing took too long, and every new user required extensive training. Growth was capped - unless they hired more staff.

The Barrister Group approach morphsites to build a custom web app that:

Synchronised with Outlook and Xero
Managed hundreds of calendars seamlessly
Streamlined invoicing and billing
Scaled without increasing headcount
Complied with HMRC’s requirements and supported open banking

The Solution

morphsites worked side by side with clerks, barristers, and leadership to define a tailored vision for Chambers 365. We began with a discovery workshop to map their precise workflows and built a modular system that matched the firm’s real needs instead of generic features.

The platform launched in late 2019, with continuous improvements through 2025. It was designed to integrate deeply with Office 365—users log in with Microsoft credentials and see synced Outlook calendars, emails, tasks, and contacts. A back-end connects to Xero for accounting, Mailchimp for marketing, and third-party tools for video conferencing, travel, payments, and more—thanks to full API support.

Smart diary features alert staff to schedule overlaps or nearby availability, enabling quick, informed case assignments. A one-click workflow automates bookings, invoice generation, pro forma documents, and credit notes. The dashboard provides instant insight into caseloads, billing performance, and compliance status.

The Results

Since launch, The Barrister Group has seen dramatic change: their caseload has quadrupled while staff numbers remained the same. Diary operations and bookings are now automated—reducing what used to take minutes into just seconds. Invoice reconciliation and billing are handled with a single click.

Admins and barristers praise the simplicity of one-click booking and automatic reminders. Because compliance features were built in from day one, Chambers 365 remains future-ready for HMRC and open-banking requirements.

In May 2023, LDC (part of Lloyds Banking Group) invested in the business, citing the platform’s financial robustness and process efficiency.

What could a custom web application do for your business?

Your firm could enjoy the same benefits:

A bespoke system that mirrors your workflows, no wasted features
Seamless integration with Outlook, Xero, and other tools
Efficient growth, handling more cases without hiring
Fewer errors and faster processes, thanks to intuitive design
Built-in analytics and compliance, to support growth and investment readiness

⸻

“Instead of a 20‑minute process, we have a one‑click button… the system deals with everything.”

— Stephen Ward, Managing Director, The Barrister Group

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A bespoke diary and case management web app for The Barrister Group

The Challenge

The Solution

The Results

What could a custom web application do for your business?

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