Ongoing support that keeps your site running, secure, and working hard for your business.
We are using a range of online video options so please get in touch to have a chat.
Why not give us a call and see how we can help you with your project?
01460 984284Ongoing support that keeps your site running, secure, and working hard for your business.
A well-built website is a powerful asset. But like any business tool, it needs regular care to stay in top condition. That's where our website support and maintenance services come in.
We don’t just build websites, we help you run them. Whether you need regular content updates, security patches, performance monitoring, or a reliable partner to call when things go wrong, we’ve got your back.
Ongoing help with the day-to-day running of your website, including:
No long waits, no confusing chains of emails. Just responsive, knowledgeable help from real people who know your site and your goals.
Regular, proactive tasks to keep your website secure, stable, and performing well:
We offer flexible support plans that can be tailored to your business and budget. No rigid contracts. Just dependable help when you need it most.
We also understand that not everyone wants to be stuck in a faceless ticketing system.
That’s why, alongside our online support desk, we also offer a dedicated support phone line, so you can speak directly to a human being when it matters most.
Security
Outdated software is a major security risk. We keep your site protected with timely updates and monitoring.
Performance
Slow or glitchy sites drive customers away. Our maintenance ensures speed and stability.
SEO
Search engines favour well-maintained, fast-loading sites. Technical issues? We’ll spot and fix them before they cost you traffic.
Peace of mind
Your business doesn’t stop at 5pm. Neither should your website. We’re here when you need us.
Our support and maintenance services are ideal for:
We support everything from simple marketing websites to fully bespoke systems and e-commerce platforms.
We offer flexible support options:
We’re dedicated to giving our clients our full support.
Because we care about you and the success of your business, we don’t stop at giving you a functioning website. We’re here to help your success story continue and to make sure we can always offer you the best we can, we’re constantly reviewing how we work and the tools we use.
And we are always happy to hear from you! Reach out to us over the phone for customised support and we will be ready to help.
What’s the difference between website support and maintenance?
Support is reactive help when something breaks or needs updating.
Maintenance is the regular behind-the-scenes work that keeps things from breaking in the first place.
Can you support a site you didn’t build?
Absolutely.
We often take over existing sites and provide reliable, structured support, subject to an initial needs assessment and code review. Contact us to find out if we can help with your site.
What platforms do you support?
We specialise in support for WordPress, Laravel, Statamic, bespoke PHP systems, WooCommerce and Shopify, but we'd be happy to have a discussion around your specific requirements and site.
Get in touch to find out if we can help.
Do I need support if nothing ever goes wrong?
Yes. Most problems are avoidable with regular maintenance. Prevention is better (and often less costly) than cure.
How do you charge for support?
We offer pay-as-you-go hourly rates, monthly retainers, and custom SLAs for larger clients.
Need expert advice?
Let’s talk results
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